One common issue if you are having issues loading or sending Gratavids could be your works VPN is blocking some of our requests.
To resolve this issue, please have your IT team add these domains to your allowlist:
- *.gratavid.me
- *.gratavid.com
- *.googleapis.com
If problems persist, ensure both web sockets and long polling (HTTPS) are turned on and allowed by the firewall.